Customer Feedback ADR of Hanningfield
We pride ourselves on our customer service and overall customer satisfaction, at ADR of Hanningfield we work effortlessly to ensure all of our customers have a pleasant buying or selling experience.
This page shows the latest testimonials from some of our delighted customers we have had the pleasure to deal with to prove our dedication to our overall customer service.
Our Google Reviews Our AutoTrader Reviews
"Relaxed and welcoming 5*"
By Adam P | Verified Purchase
No pressure sales, the guys here provide a relaxed and welcoming atmosphere the cars speak for themselves. Prepared to a great standard no matter their age or mileage
By Derek J | Verified Purchase
great service and the car spotlessly clean ready for taking away,going round the car and explaining the controls how they work.only thing missing was being offered a cuppie after driving so far when we arrived.
"Great place to buy a vehicle!"
By Susan D | Verified Purchase
Absolutely stress free from the first contact! Very courteous and made the whole process of purchasing one of their cars very easy. Happily answered any questions and explained everything with patience, as I need things repeated!, any concerns I had. I would 100 recommened ADR Hanningfield Ltd
By Melanie A Verified Purchase
The service was great- went for a test drive - drove it away - beautiful car ! I’m delighted with it.
"Great service, great trader, quality vehicles"
By Melanie R | Verified Purchase
We found the car we wanted on Auto trader and contacted the trader immediately as we we're quite determined to get the trim and specification we wanted which this car had. After a chat with ADR and realizing that logistically a viewing was probably a bit far to go in our view, ADR gave us a very detailed breakdown of bodywork, trim and mechanical condition of the car and made available any pictures required by us to save the long journey to view it. We also discussed a delivery service he offers with a very professional company he uses in such cases and a deal was struck. A week later the car had been fully inspected,serviced and mot'ed and delivery arranged and completed to which we we're greeted by the delivery driver who spent 1/2hr explaining all the features of the car along with answering any questions we had. We both walked round the car inspecting it to make sure it was delivered as described which was exactly as described. Top class service from ADR and highly recommended
By Debbie H | Verified Purchase
Excellent service. Very helpful but not pushy at all. The car I bought from them is great and comes with 3 months warranty as standard. I would definitely buy from here again.
"We’ll be recommending to family and friends"
By Anthony W | Google
Other dealers should learn from ADR. One to one service and advice without the pushy sales technique. Anthony was helpful through every step of the purchasing process. Their stock is top specification with advice and service to match. We’ll be recommending to family and friends and no doubt be back at some point in the future.
"Very reliable and trustworthy seller"
By Allan L | Google
Very helpful guys who took their time with us in choosing a new car, nothing was too much hassle, no pressure and the cars in their showroom are presented to the highest standard we have seen
"Delivered everything they promised"
By Paul W | Google
Bought my Audi A5 cab from ADR of Hanningfield, from the first enquiry the sales guys were so good, no pressure, just genuine feedback regarding my criteria which was particularly demanding. Couldn’t have been more accommodating, delivered everything they promised even managing to deliver the car after I managed to strand myself without insurance, never made a drama just provided a fantastic solution. Great service from a dealer with some fab cars.
"Cannot praise them enough"
By Chalac H | Google
Purchased a Mercedes from these guys recently and cannot praise them enough for their professional, efficient and honest service! Would not hesitate for a second to recommend them and I will be going back for sure. Thanks ADR!
"Absolutely amazing standard of customer service"
By Silivan G | Google
Anthony has provided an absolutely amazing standard of customer service; making the purchase of my vehicle extremely simple and all the more exciting. As a result, I would highly recommend this car dealership to anyone.
"Couldn’t fault the showroom and the quality of cars"
By Daniel D | Google
Can’t recommend these guys enough, everything was really professional and helped my with every process. Bought a Fiesta from them couldn’t fault the showroom and the quality of cars. Brilliant service, wouldn’t think twice about recommending them.